Terms & Conditions

Fees 

Diagnostic Assessment Packages (face to face/remote) 

– Standard adult ASD assessment* £1700 

– Standard adult ADHD assessment* £1700  

– Dual adult assessment* £2900 

– Standard CYP Autism Assessment* £1800 

*Additional costs may be incurred in accordance with complexity or assessment need   

Clinical Psychologist Sessions 

£130 per 55-60 minutes, for face to face /video appointments.  

Occupational Therapist Sessions 

£130 per 55-60 minutes for face to face /video appointments.  

Speech and Language Therapist sessions 

£130 per 55-60 minutes for face to face /video appointments.  

Educational Psychologist sessions 

£130 per 55-60 minutes for face to face /video appointments. 

£150 per 90 minutes initial appointment  

Consultant Psychiatrist Sessions 

£360 per 55-60 minutes, for face to face/video appointments. 

£220 ADHD review during titration (30 mins) 

Private Prescription including tracked special delivery 

£45 

We can provide a standard report (single A4 page in size) confirming your attendance at appointments for university/college/employers/DWP for £30 (payable in advance). Longer and  more complex reports will incur additional charges. These will be agreed upon according to  individual circumstances and paid in advance of preparation of the report. 

Meetings and any significant administration, telephone calls etc that are related to your case  are also chargeable. Your clinician will advise you when activities are chargeable and of the  likely associated costs. 

Insurance Administration Fee £50/year  

This is the cost for processing standard insurance claims. More complex policies requiring  additional input from our team may incur additional processing costs to cover administration.

 Payment 

Following your initial booking and subsequent appointments, we will issue an electronic invoice  direct to the email address you provide. 

We ask that you confirm your booking a minimum of 48 hours in advance of the scheduled  appointment, by settling the fees outlined above. All fees must be paid in advance of  appointments. General appointments must be paid no later than 48 hours in advance. ADHD/Autism assessment fees must be settled a minimum of seven working days in advance  of appointments. If we do not receive your payment within these time frames, your account will  be marked as overdue, and your appointment may be cancelled. Please email us in advance  if you wish to discuss a payment. 

Our preferred method of payment is direct debit via GoCardless. We also accept instant pay via GoCardless. 

We accept Electronic Bank Transfer. Please quote your invoice number. 

Account name: The St Andrews Practice  

Account number: 00253505 

Sort code: 83-15-21 

For credit cards, we can provide a paypal request. Please note paypal charge for this  transaction and you are expected to cover that cost.  

Payment instructions will be emailed to you with an invoice once you have booked your first  appointment. You can also discuss any queries relating to payment with your clinician at The St Andrews Practice. 

Where late payments are made repeatedly, or appointments cancelled due to non-payment,  you may incur charges.  

Cancellations and missed appointments 

If you are unable to attend a planned appointment, please email  info@thestandrewspractice.com to make us aware as soon as possible. Where there is less than 24 hours’ notice, or if you fail to attend the appointment, the full fee is chargeable. Where  there is between 24-48 hours’ notice, half of the full fee is chargeable. 

Late arrivals to appointments 

In the event that you arrive late for an appointment, the session will end at the originally  arranged time and the full fee will be charged. If you arrive more than 20 minutes late for the  appointment, the psychologist reserves the right to cancel the appointment and for you to be  charged the full fee for the appointment.

Holidays and breaks in treatment 

Should you have any planned holidays or foreseeable breaks in treatment, please make your  clinician aware of these dates in advance so that they can plan the content of your sessions  and their diaries accordingly. Accordingly, your treating clinician will provide advance notice of  any planned holidays or foreseeable breaks.

Complaints 

Please notify us regarding any complaints about the provision of services. Our staff at The St  Andrew’s Practice will advise on the appropriate course of action in line with our complaints  policy. Alternatively, complaints can be addressed to our service regulators, Healthcare  Improvement Scotland (HIS). 

Confidentiality 

Information held about you by your treating clinician will not be disclosed to any third party.  This does not apply to: 

1. Any use or disclosure of information that is authorised by the client. 
2. Where there is an agreement with the St Andrews Practice to prescribe medication via  psychiatry or ADHD clinics. Under these circumstances correspondence with the GP  is mandatory, in order to uphold our professional medical standards. The GP is kept  informed of the dose and form of prescribed medication. The St Andrews Practice  reserve the right to discontinue prescribing, should this consent be withdrawn at a later  date. 
3. Disclosure required by law. 
4. When information is necessary to ensure the safety of the client or other person(s). 5. When a psychologist or psychiatrist or other clinician is required to discuss their clinical  practice with their supervising clinician – in which case they will refrain from disclosing  any personal information that may identify you (e.g., name, date of birth, address). 6. When a therapeutic executor is required to manage the professional affairs of the  clinician in the event of serious illness or death. 

Efficacy of treatment and liability 

The St Andrews Practice provides assessments, interventions and therapies that are  considered within the Psychiatry and Clinical Psychology professions as evidence based and  ‘good practice’. However please note the following: 

There may be circumstances where a diagnostic assessment is undertaken, and the client’s  desired outcome or diagnosis is not achieved. In these circumstances the assessment team  will provide a full explanation, and formulation, of your difficulties as we have assessed them.  Where appropriate signposting will be offered. Refunds will not be provided in these  circumstances. 

We cannot guarantee the effectiveness of any service or be held liable for any consequence  of assessment therapy, treatment or intervention failing to produce a desired effect. Refund of  fees will not be provided in such circumstances. 

Our clinicians reserve the right to terminate input where it is the clinician’s opinion that the  clients presenting difficulties fall out with our remit, and that there are more suitable  alternatives elsewhere. We will endeavor to do this at the point of initial contact, or soon  thereafter.

Our clinicians reserve the right to terminate input where it is the clinician’s opinion that the  assessment or intervention is not, or has become no longer, in the best interests of the  client. 

Handling of personal information 

All client records are held securely and in accordance with the General Data Protection  Regulations. Please see SAP Privacy Notice for further details. 

Governing Law 

This contract will be interpreted under and governed by the laws of Scotland. Jurisdiction 

The parties submit to the exclusive jurisdiction of the courts of Scotland and any courts that  may hear appeals from those courts in respect of any proceedings in connection with this  contract.